Legal notice

Jägerseestraße 5
5603 Kleinarl, Austria

Telephone: +43 (0) 6418 / 247
Fax: +43 (0) 6418 / 247-47
Email: tauernhof@sbg.at

Concept, design and development
Red Floor Advertising Agency Salzburg
Concept · Web design · Graphic design · Corporate design · Logo design · Search engine optimisation (SEO)
Markt 8, A-5602 Wagrain, Pongau, Salzburg, Austria
Telephone: +43 6413 8208 ·
Email: info@redfloor.at · www.redfloor.at
Your advertising agency for web design, graphic design, branding and SEO in Wagrain, Pongau and Salzburg.

Image credits: Salzburg Region Tourism,
Wagrain-Kleinarl Tourism, Hotel Tauernhof -  Kleinarl

The contents of all pages have been prepared with the greatest possible care. The service provider accepts no responsibility for the accuracy, completeness, currency or quality of the information provided. Liability claims relating to damage of any kind caused by the use or non-use of the information provided are generally excluded. Liability for an infringement is only possible from the time at which the service provider becomes aware of a specific legal violation. Content affected by a legal violation will be removed immediately once it becomes known.

Despite careful checks of content, we accept no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

All content on these pages is protected by copyright. Use of the content or any part of it is not permitted without the consent of the service provider. This also applies to third-party copyrights. In the event of an infringement, the service provider reserves the right to take legal action. Should a copyright infringement nevertheless occur despite all precautions, please notify us. If the infringement is justified, we will remove the relevant content immediately.

The European Commission provides an online dispute resolution platform (the “ODR platform”). The ODR platform may serve as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts. The platform can be accessed via the external link ec.europa.eu/consumers/odr.

When social media platforms are used, the content forms part of the services made available by those companies. Information on the terms of use and privacy policies of social media platforms such as Facebook, YouTube, Google+ and Twitter can be found in the relevant sections on their websites.

No formal warning without prior contact. If any content or the design of individual pages or parts of this website infringes third-party rights or statutory provisions, or otherwise gives rise to competition-law concerns, please send us a sufficiently detailed and prompt notice without charging costs, with reference to Section 8(4) of the Austrian Unfair Competition Act.

We guarantee that passages or parts of these pages that are legitimately objected to will be removed or fully adapted to the legal requirements within a reasonable period, without the need for you to instruct legal counsel. Engaging a lawyer to issue a warning at the service provider’s expense would not correspond to the provider’s actual or presumed wishes and may constitute a breach of unfair competition law and of the duty to mitigate loss.

This privacy information is provided in accordance with the General Data Protection Regulation (GDPR), which entered into force in May 2018. It governs the collection and use of personal data that may be obtained when you contact us.

When you contact us, the website provider, for example via a contact form, enquiry form or email, the details you provide are stored for the purpose of processing your enquiry and in case follow-up questions arise. Our pages allow you to provide personal data for contacting us. This is not mandatory, as you may also contact us by telephone, fax, email, post or in person. In every case, the data is subject to data protection requirements. Please take a moment to read how we handle your personal data. Protecting your privacy rights is a top priority for us. Any additional data protection obligations that go beyond this privacy policy remain unaffected.

We collect and use your personal data solely to make our services available to you, provide high-quality customer service, allow access to our website and offer an optimal range of services. You may tell us at any time if you do not wish to receive information about the latest developments, products, offers and services.

There are a number of situations in which your personal data can help us provide a better service. For example, you may be asked to provide personal details when initiating a transaction. We will only request information that is relevant to the particular situation.

This may include your name, postal address, telephone number, email address, date of birth or credit card details. We may collect information for market research purposes to better understand you and improve our service, as well as information about your activities on our website. This helps us understand which areas of our websites and online services are of greatest interest to you.

We take the protection of your privacy rights very seriously. We assure you that we neither sell nor rent your data to other providers. In order to provide a high-quality service, we may disclose personal data only to reputable processors listed below, who are required to protect that data in accordance with this privacy policy.

These companies work for us, for example as agencies or newsletter service providers, and may assist us with processing information, fulfilling orders, providing services, delivering products, managing customer data, providing customer support, evaluating interest in our products and services, conducting market research or carrying out customer satisfaction surveys. These companies are required to protect your personal data in accordance with our privacy policy and are also subject to the GDPR. In certain circumstances, we may also be required to disclose personal data due to statutory provisions or legal proceedings.

We take internal precautions to protect your personal data against loss, theft and misuse, as well as unauthorised access, disclosure, alteration and destruction. You can also help protect your personal data by taking suitable precautions: change and protect your passwords, take care when transmitting sensitive data, use secure passwords and make sure you use a secure web browser and online services.

As already stated, we take the protection of your privacy rights very seriously. To ensure the security of your personal data, these guidelines are communicated to all employees and internal safeguards are strictly implemented. The website contains links to websites operated by other companies. We are not responsible for those companies’ privacy practices and recommend that you consult their privacy policies.

We have also implemented internal measures to ensure that your personal data is accurate, complete and up to date for its intended purpose. You have the right at any time to access and amend the personal data you have provided. You can help us ensure that your contact details and preferences remain accurate, complete and current.

Our email newsletter provides regular information about the company’s offers and services. To receive the newsletter, you must provide a valid email address and information that allows us to verify that you, or the owner of the specified address, consent to receiving it. No additional data is collected. The data is used exclusively for sending the newsletter. Newsletter subscribers may withdraw their consent to the storage and use of the above data at any time, either via a link in the newsletter or by email with the subject “Unsubscribe”.

As is common on many company websites, we use cookies and other technologies to gain a better understanding of which areas of our website are particularly popular, how visitors move around the site and how much time they spend in different sections. We also use cookies and other technologies to assess the effectiveness of online advertising, analyse traffic on our website, improve its design and functionality, and evaluate the effectiveness of communications with our customers.

We also use cookies to tailor the website more closely to your needs and make navigation more convenient. Like most websites, we automatically collect certain information and store it in log files. This may include Internet Protocol addresses, browser type, internet service provider, referring and exit pages, operating system, date and time stamps and clickstream data. Some of our email messages may also contain click-through URLs linked to content on our website.

When you click one of these URLs, the request passes through our web server before reaching the destination page. We may track this click-through data to understand interest in particular topics and measure the effectiveness of customer communications. To avoid this type of data collection, do not click text or image links in emails. We may also use pixel tags, which are tiny image files, to determine which areas of our website have been visited or to measure the effectiveness of searches. Pixel tags may also help us send email messages in a readable format and determine whether emails have been opened, so that we can send information that is relevant to our customers.

This website may include third-party content such as YouTube videos and Google Maps material. To deliver this content, the user’s IP address must technically be transmitted to the respective third-party provider. Without the IP address, the third-party provider could not send the embedded content to the user’s browser. We have no control over whether a third-party provider stores or otherwise uses the IP address, for example for statistical purposes.

• Google Analytics Universal Tracking
• Google My Business, Google+, Google Maps, Youtube
• Google Adwords Remarketing
• Google Adwords Conversion
• Facebook and Facebook Conversion
• various social media services
• newsletter registration and newsletter service
• statistics and analytics services from various third-party processors
• various booking and review services

What is a cookie? A cookie is a small text file stored on your device when you visit a website and helps identify your device. Cookies are used to store information as you visit different pages or return to a website. They do not contain personal information and cannot run programs that could trigger a virus. Managing and deleting cookies: you can block or delete cookies through your browser settings.

Most browsers allow you to accept or reject all cookies, accept only certain types, or be asked each time a website wants to store a cookie. The procedures for managing and deleting cookies vary by browser. Consult your browser’s help function or visit www.aboutcookies.org for step-by-step instructions for most common browsers.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States.

If IP anonymisation is activated on this website, Google will truncate your IP address beforehand within Member States of the European Union or other states party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the website operator, Google will use this information to evaluate use of the website, compile reports on website activity and provide other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. You can prevent cookies from being stored by adjusting your browser settings; however, please note that some website functions may then be unavailable.

You can prevent the collection of data relating to your use of this website, including your IP address, and its processing by Google by downloading and installing the browser plug-in available at tools.google.com/dlpage/gaoptout. You may also prevent collection by Google Analytics by clicking the relevant opt-out link.

An opt-out cookie will be set to prevent future collection of your data when visiting this website: disable Google Analytics. Further information on Google Analytics terms of use and privacy is available at www.google.com/analytics/terms/ and support.google.com/analytics/answer/6004245.

This website uses Google Analytics with IP masking to ensure anonymised collection of IP addresses. We may continue to use Google Analytics to evaluate data from Google Ads and the DoubleClick cookie for statistical purposes. You can disable this through the ad settings manager at adssettings.google.com.

This website uses social plugins from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by a Facebook logo or the wording “Facebook Social Plugin”. When you visit a page containing such a plugin, your browser establishes a direct connection to Facebook’s servers. Facebook transmits the plugin content directly to your browser, which then embeds it in the website.

By embedding the plugins, Facebook receives information that you have accessed the relevant page of our website. If you are logged in to Facebook, Facebook may associate the visit with your account. If you interact with a plugin, for example by clicking the “Like” button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. For details of the purpose and scope of data collection, further processing and use by Facebook, as well as your rights and privacy settings, please refer to Facebook’s privacy policy.

If you do not want Facebook to collect data about you through our website, you must log out of Facebook before visiting our pages. Further information on Facebook’s collection and use of data, your rights and ways to protect your privacy can be found in Facebook’s privacy policy.

This website uses cookies to show visitors online advertising at a later date through remarketing campaigns in the Google advertising network. Third-party providers such as Google use cookies based on a previous visit to this website. You can disable the use of cookies by Google through the opt-out settings at adssettings.google.com.

If you have questions or concerns about this privacy policy, please contact us using the details below. You may ask which data relating to you is processed, where it came from, how it is used and to whom it is disclosed.

You may also request the correction of inaccurate data or the deletion of data processed incorrectly. The applicable data protection legislation applies. We may update this privacy policy from time to time to reflect legal requirements. If material changes are made, a notice and the updated version will be published on our website.

You may exercise your rights of access, rectification, erasure or restriction at any time. To exercise these rights, particularly to withdraw your consent to the future collection, storage or use of your personal data, please contact us informally by email, telephone or post.

Third-party providers independently control their cookies, and their own policies therefore apply. The third-party providers are listed below.

• Google
• Google Analytics
• Facebook